VeriSign® Mobile
Enterprise Services assist businesses in sending time- and event-based
messages and alerts to partners, customers, and employees—both domestically
and internationally—via SMS text messages, voicemail, or email.
This robust, device-agnostic,
cross-carrier messaging solution helps businesses to mobilise applications
and business processes, so they can:
- Increase profitability with rapid customer awareness, faster routing,
and reduced call center inquiries
- Gain efficiency through real-time messaging
- Add secure, scalable, and interactive features to serve customers
and vendors in innovative ways
Comprehensive Solution
Mobile Enterprise
Services offers an end-to-end solution, which gives businesses access
to our global network, server software, and messaging application. Companies
can sign on for all three service components, or pick and choose the
components they require.
Available as either
a hosted or licensed software solution, Mobile Enterprise Services enable
SMS, voice, email, and IM message creation, escalations and alert generation,
and connection with Outlook, LDAP, Remedy, Siebel, and SAP.
Global Reach
Mobile Enterprise
Services leverage the VeriSign Mobile Delivery Network, which includes
500 worldwide carriers, 150 countries, support for all wireless devices,
and major protocols (XML, WCTP, SIP, SMTP, SNPP, HTTP, TAP, and DTMF).
Superior Customer Support
For seamless integration,
Mobile Enterprise Services offers a Support Account Manager (SAM), technical
support help desk, automated escalation paths for responses to downtime,
access to our application and solution development team, and a secure
Web-based interface for tracking messages and viewing reports.
Trusted Partner
As a pioneer in
Internet security and networking, VeriSign is already a trusted partner
for secure communications and transaction processing. Mobile Enterprise
Services leverage this security expertise to protect and enable the
exchange of data through SMS messaging applications.
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