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SSL Certificates FAQ
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SSL Trial Certificates
Questions
I
was not able to install my Free 14 Day Trial SSL Certificate. Can I
get another Trial SSL Certificate valid for an additional 14 days?
Why
do I receive a dialog box stating that the browser does not recognize
the Certificate Authority that issued my VeriSign Trial SSL Certificate?
What
is the CA Root and why do I have to install it on all client browsers?
Answers
I was not able to install my Free 14 Day Trial
SSL Certificate. Can I get another Trial SSL Certificate valid for an
additional 14 days?
Yes. In order to receive another
Trial SSL Certificate, you must generate and submit a new CSR with a
slightly different organisational unit. This will prevent a duplication
error. For example, if you previously used "Marketing" as
your organisational unit, change it to "Marketing1" when you
submit your new CSR. When you are ready to purchase a certificate, be
sure to use the correct organisational unit, even if it is the same
as the trial certificate.
Why do I receive a dialogue box stating that
the browser does not recognise the Certificate Authority that issued
my VeriSign Trial SSL Certificate?
A special trial root Certificate
Authority (CA) is used to digitally sign VeriSign Trial SSL Certificates.
This trial root will be manually installed in your browser as you enrol
for a Trial SSL Certificate. This issue dialogue box will not occur
when you purchase and install an SSL Certificate, because VeriSign will
verify your identity and digitally sign your SSL Certificate as a trusted
CA.
What is the CA Root and why do I have to install
it on all client browsers?
When VeriSign issues an ID, we act as a Certification
Authority (CA) and digitally sign each ID we issue. Every browser contains
a list of CAs that are deemed to be "trusted." The VeriSign
Trial CA is for testing purposes only and is not included in any browser’s
trust list. As a result, Trial SSL Certificates are not trusted by the
browsers. To use a Trial SSL Certificate, you must install
a special Test CA Root on each browser that you will use
to access the Web site secured with the Trial ID.
If you have other questions regarding Trial SSL, check the SSL Support knowledge
base.
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