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Privacy Statement for VeriSign UK Limited
Version 1.1 - February 2005
The VeriSign company on whose website this
Privacy Statement is posted (“VeriSign”) is committed to providing you
with excellent service for all of our products. We respect your right
to privacy and have therefore developed this Privacy Statement to inform
you about our privacy practices.
Overview
Privacy is of great concern to most users of
the Internet and is a critical part of an enjoyable and satisfactory
user experience. We at VeriSign are acutely aware of and sensitive to
the privacy concerns of our subscribers and other visitors to our website.
Whether you are a customer of our various products and services or a
visitor to our site, we assure you that we do not collect personal information
from you unless you give it to us. If you are enrolling for a VeriSign
digital certificate ("Digital ID"), you may be asked to provide
certain personal information. In order for us to provide these services,
it is also necessary for us to transfer your data to VeriSign, Inc.,
our parent company, which is located in the United States.
Please note that our sites contain links to other sites. VeriSign
is not responsible for the privacy practices, privacy statements or
content regarding these other sites.
Information We Gather from You
Personal Information
We do not collect any personal information from a visitor to our site
unless that visitor explicitly and intentionally provides it. Under
no circumstances do we collect any personal data revealing racial or
ethnic origin, political opinions, religious or philosophical beliefs,
trade union membership, health or sex life. If you are simply browsing
our site, we do not gather any personal information about you.
There are two ways in which you may explicitly
and intentionally provide us with and consent to our collection of certain
personal information:
E-mail Request for Information or Registrations for Guides or
Seminars - We use links throughout our site to provide you with the opportunity
to contact us via e-mail to ask questions, request information and materials,
register or sign up for guides or seminars or provide comments and suggestions.
You may also be offered the opportunity to have one of our representatives
contact you personally to provide additional information about our products
or services. To do so, we may request additional personal information
from you, such as your name and telephone number, to help us satisfy
your request.
Enrolment - If you choose to enrol for one of our products
or services, we will request certain information from you. Depending
on the type of product or service that you request, you may be asked
to provide different personal information. For certain products and
services, we may require your name, address, telephone number, e-mail
address, credit card number, bank account information, IP address or
other similar information. Other products and services may require different
or supplemental information from you in order to apply. For a detailed
listing of the type of personal information requested for our various
products, please refer to the enrolment page for the particular product
or service
Statistical Information About Your Visit
When you visit our site, our computers may automatically collect statistics
about your visit. This information does not identify you personally,
but rather identifies information about your visit to our site. We may
monitor statistics such as how many people visit our site, the user's
IP address, which pages people visit, from which domains our visitors
come and which browsers people use. We use these statistics about your
visit for aggregation purposes only. These statistics are used to help
us improve the performance of our website.
Use of Cookies
We only use "cookies" as described in this Section. A "cookie"
is a piece of information that our website sends to your browser, which
then stores this information on your system. If a cookie is used, our
website will be able to "remember" information about you and
your preferences either until you exit your current browser window (if
the cookie is temporary) or until you disable or delete the cookie.
Many users prefer to use cookies in order to help them navigate a website
as seamlessly as possible. You should be aware that cookies contain
no more information than you volunteer and they are not able to "invade"
your hard drive and return to the sender personal or other information
from your computer.
Our uses of "cookies" are limited
to the following specific situations. The first situation is with respect
to temporary cookies. There are two instances in which we use temporary
cookies. First, if you are accessing our services through one of our
online applications, our Web server may automatically send your browser
a temporary cookie, which is used to help your browser navigate our
site. The only information contained in these temporary cookies is a
direction value that lets our software determine which page to show
when you hit the back button in your browser. This bit of information
is erased when you close your current browser window. If you come to
our site from one of our business partners, our Web server may also
send your browser a temporary cookie that reflects an "origination
code" for that business partner. We use this information for statistical
and marketing purposes. Second, if you are using VeriSign’s Personal
Trust Agent to log into an access-controlled section of our site, we
set a temporary session cookie to establish that you have been authenticated.
The information contained in these cookies consists of random data that
is used by the server to authenticate the browser requests to the server
for that particular session. It does not include any type of personally
identifiable information. This bit of information is erased when you
close your current browser window. If you choose not to accept a temporary
cookie, you will not be able to navigate in these online applications
or use the Personal Trust Agent or VeriSign’s Personal Trust Services.
The second situation in which we may use cookies
is when you visit our website and request documentation, services or
a response from us. When you are filling out a form, you may be given
the option of having our website deliver a cookie to your local hard
drive. This type of cookie is not temporary, although you can always
delete or disable it through your browser preferences. If you choose
not to accept this type of cookie, you will still be able to use our
website. You might choose to receive this type of cookie in order to
save time in filling out forms and/or revisiting our website. We only
send this type of cookie to your browser when you have clicked on the
box labeled "Please remember my profile information" when
submitting information or communicating with us. Even if you choose
to receive this type of cookie, you can always set your browser to notify
you when you receive any cookie, giving you the chance to decide whether
to accept it in each situation in which one is sent.
How We Use and With Whom We Share the Personal
Information We Gather
The personal information we gather from you
is used by us only as explained below.
Sending you responses and updates
We generally respond to any e-mail questions, requests for product or
service information and other inquiries that we receive. We may also
retain this correspondence to improve our products, services and website
and for other disclosed purposes. Frequently we retain contact information
so that we can send individuals updates or other important information
about our services and products. Occasionally these updates or other
important information may be sent out by another VeriSign company or
by third parties on our behalf. In situations where you have supplied
your information in connection with a question or request for information
about a product or service offered by a VeriSign business partner, we
may also send the information you have supplied to the VeriSign business
partners, whether within or outside of the European Economic Area, that
offer such products or services.
Facilitating the support, renewal and purchase of our products and
services
We may use the information you submit to contact you to discuss the
support, renewal and purchase of our products and services. We may also
provide the information you have submitted to us to a VeriSign affiliate,
business partner or representative (either within or outside the European
Economic Area) so that the VeriSign affiliate, business partner or representative
can contact you and facilitate the support, renewal and purchase of
VeriSign products and services. You may receive a communication directly
from one of our VeriSign affiliates, business partners or representatives
for this purpose.
Facilitating the provision of products or services that may be of
interest to you
We may provide the information you submit to a trusted VeriSign business
partner or vendor (either within or outside the European Economic Area)
who we believe offers products or services, which complement VeriSign's
products or services, that may be of interest to you. You may receive
a communication directly from one of our trusted VeriSign business partners
or vendors.
Facilitating the provision of certain included products and services
(if you are applying for certain types of Digital IDs or certain of
our Digital Brand Management Services)
Certain types of Digital IDs come with additional third-party services
or products that are included with the Digital ID. If you purchase one
of these Digital IDs, we may forward some or all of the information
in your application to third party providers (whether within or outside
the European Economic Area) so that they can provide you with the service
or product and follow up with you directly regarding their service or
product or an upgrade. Please be assured that we have agreements with
these third-party service or product providers that prevent them from
disclosing the information to other parties.
Validating your identity (if you are applying for certain types of
Digital IDs)
Certain types of Digital IDs require that we compare some of the information
in your application to information contained in a third-party database
or with some other third party source. We do this in order to authenticate
your identity and other attributes and also to prevent identity theft.
Forming the contents of a Digital ID
The exact information that appears in our different types of Digital
IDs is set forth in the relevant enrolment page and this Privacy Statement.
Generally this information is limited to e-mail address and name, but
certain classes of Digital IDs contain additional information. For example,
Server IDs may contain the organisation's Dun and Bradstreet or other
identifying number. Please note that all information that you provide us that forms the
content of a Digital ID will be "published." Publication of
Digital IDs in an accessible location (a repository) is an integral
part of enabling the widespread use of Digital IDs. Your Digital ID
will be published in our repository so that a third party may access,
review and rely upon your Digital ID. You should have no expectation
of privacy regarding the content of your Digital ID
Disclosure by Law and Protection of VeriSign
and Others
If we are required by law to disclose certain information to local,
state, federal, national or international government or law enforcement
authorities, we will do so (for example, we may disclose the identity
of purchasers of certain software products to the U.S. Department of
Commerce, Bureau of Export Administration, as required under the terms
of our export licences). We will also disclose information to third
parties as necessary in order to comply with applicable laws and regulations.
In addition, VeriSign may share information in order to investigate,
prevent, or take action regarding illegal activities or suspected fraud,
or enforce or apply VeriSign’s agreements.
Surveys
From time to time, we may request information from customers via surveys.
Participation in these surveys is completely voluntary and the user
therefore has a choice whether or not to disclose this information.
Survey information will be used for purposes of monitoring or improving
the use of and satisfaction with this website, and improving our customer
service and product offerings.
Your Ability to Opt Out of Further Notifications
From time to time, we, or our trusted partners
and vendors, notify our subscribers of new products, announcements,
upgrades and updates. If you would like to opt out of being notified,
please contact us at the address given at the end of this Privacy Statement.
Please be aware that you may not opt out of receiving information from
us or on our behalf regarding the security, initial use, expiry, product
enhancement or migration of our Digital IDs or other products or services.
In cases where you have received a notification from one of our trusted
partners or vendors or where we have previously shared your information
with our trusted partners or vendors, you may need to notify them directly
that you would like to opt out of being notified by them in the future.
Our Security Procedures
We consider the protection of all personal
information we receive from our website visitors and subscribers as
critical to our corporate mission. Please be assured that we have security
measures in place to protect against the loss, misuse and alteration
of any personal information we receive from you. As with any transmission
over the Internet, however, there is always some element of risk involved
in sending personal information. In order to try to minimise this risk,
we encrypt all information that you submit in ordering one of our products
or services using the Secure Sockets Layer (SSL) protocol.
How You Can Access, Update or Correct Your
Information
We cannot update or correct information contained
in a Digital ID without destroying the integrity of the Digital ID because
we digitally sign each subscriber's Digital ID as a part of the Digital
ID issue process. If we were to subsequently modify or remove any information
listed in a Digital ID, our digital signature would not verify the Digital
ID's new content. Furthermore, if a subscriber (sender) then digitally
signed a message with his or her private key, a third party would not
be able to properly verify the sender's signature (created using the
sender's private key) because the sender's Digital ID would have been
altered after the key pair's creation. If you would like to update or
correct any personal information in our records that is not contained
in your Digital ID, please contact us at the address given at the end
of this Privacy Statement.
If you simply wish to access the personal data
we store about you, please contact us at the address given at the end
of this Privacy Statement.
How You Can Revoke (Deactivate) Your Digital
ID
When a third party wants to rely on a Digital
ID, it is important for the third party to know its status (for example,
whether it is valid, suspended (where available) or revoked). The third
party may do this by accessing our repository and querying the status
of the Digital ID. We do not generally delete Digital IDs (and their
content) from our on-line repository because a third party might not
then be able to check its status. You may, however, revoke (deactivate)
your Digital ID. A revoked Digital ID will still appear in our repository
with an indication that it has been revoked. If you are a Digital ID
subscriber and would like to have your Digital ID revoked (deactivated)
from our database, please contact us at the address given at the end
of this Privacy Statement.
Email this Page
If you use this feature, your email address
will appear as the sender of the email. Neither your email address nor
the recipient's email address will be used for any other purpose.
Changes to this Privacy Statement
If a material change is made to this Privacy
Statement, we will post this change on our website.
For VeriSign UK Limited customers, you may
contact us at support@verisign.co.uk.
Privacy Statement Version 1.1
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