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Refund Policy
VeriSign adheres to, and stands behind, rigorous
practices and policies in undertaking certification operations and in
issuing certificates. Nevertheless, if for any reason a subscriber is
not completely satisfied with the certificate issued to him, her or
it, the subscriber may request that VeriSign revoke the certificate
within thirty (30) days of issue and provide the subscriber with a refund.
Following the initial thirty (30) day period, a subscriber may request
that VeriSign revoke the certificate and provide a refund if VeriSign
has breached a warranty or other material obligation under this CPS
or the NetSure® Protection Plan relating to the subscriber or the subscriber's
certificate. After VeriSign revokes the subscriber's certificate, VeriSign
will promptly credit the subscriber's credit card account (if the certificate
was paid for via credit card) or otherwise reimburse the subscriber
via BACS transfer(Bankers Automated Clearing System enables automatic
payments to be made from one bank account to another in the UK)for the
full amount of the applicable fees paid for the certificate. To request
a refund, please call Customer Service at 0800 032 2101. This refund
policy is not an exclusive remedy and does not limit other remedies
that may be available to subscribers.
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