 |
SSL Certificates FAQ
|
|
|
SSL Renewal
Questions
Can
I renew my SSL Certificate without a challenge phrase?
When
should I start the renewal process?
How
often will I need to renew my SSL Certificates?
What
is the status of my renewal order?
How
do I renew a certificate if my information has changed?
Can
I renew my SSL Certificate by email?
Can
I renew SSL Certificates and add the Extended Validation Standard?
Answers
Can I renew my SSL Certificate without a challenge
phrase?
Yes. You can renew your SSL
Certificate without your challenge phrase, but you will need to generate
a new Certificate
Signing Request (CSR). VeriSign also recently launched a
new customer console, the VeriSign
Certificate Center, which eliminates the need for challenge
phrases. Once you create your Certificate Center account, you will be
able to purchase, renew and manage all of your certificates centrally
from within this account. Any certificates purchased or renewed
though Certificate Center will not require a challenge phrase.
When should I start the renewal process?
VeriSign recommends renewing
at least 30 days prior to expiration to prevent a lapse in service.
You can start the renewal process up to 90 days prior to expiration
and renew for up to 3 years from the previous expiration date. Consider
renewing with multiple-year certificates to cut management time and
lower total cost of ownership. Extended Validation SSL Certificates
are available for 1- or 2-year validity periods. Renew
SSL now.
How often will I need to renew my SSL Certificates?
Most VeriSign SSL Certificates
have 1, 2 or 3 year validity periods, calculated from the expiration
date. Extended Validation SSL Certificates are available for 1 or 2
year validity periods. Multi-year SSL Certificates save time and money
with less frequent renewals and a lower certificate cost per year.
What is the status of my renewal order?
You can use the order number
provided in your confirmation email to check
your order status. If this certificate is associated with
a VeriSign
Certificate Center account, you can also check the status
of your order from within your account.
How do I renew a certificate if my information
has changed?
You can change the corporate
and technical contacts for your renewal certificate during the renewal
enrolment process. If the Distinguished Name for an existing certificate
has changed, you will need to buy an additional one rather than renew
to update the information. Not sure? Learn how to Change
Distinguished Name.
Can I renew my SSL Certificate by email?
No, you cannot renew an SSL Certificate by
email. Start
the renewal process.
Can I renew SSL Certificates
and add the Extended Validation Standard?
When you renew individual SSL Certificates,
look for the upgrade to Extended Validation. Due to the additional steps
in the verification process, enrolment may take longer than traditional
SSL Certificates and the express guarantee for two-day turnaround does
not apply. Managed PKI for SSL accounts must be pre-qualified to request
Extended Validation SSL Certificates before traditional certificates
may be converted to EV. To upgrade SSL Certificates to Extended Validation,
contact VeriSign
sales
If you have other questions regarding renewal, check the SSL Support knowledge
base.
|
|
