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Advisories
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Where Can I Obtain the VeriSign Intermediate CA Certificate?
Where can I obtain the VeriSign Intermediate CA
Certificate?
You can obtain the VeriSign Intermediate Certificate Authority (CA)
Certificate at this URL: https://www.verisign.com/support/verisign-intermediate-ca/index.html
Why do I need the VeriSign Intermediate CA Certificate?
As of April 2006, all SSL certificates issued by VeriSign require
the installation of an Intermediate CA certificate.
The SSL certificates are signed by an Intermediate CA using a two-tier
hierarchy (also known as trust chain) which enhances the security of
your SSL certificates.
Figure A

In Figure A, it shows the chain of trust stemming
from the VeriSign Class 3 Public Primary CA (Root
CA). You will notice that there are several Intermediate CA Certificates
signed by this Root CA. They include the VeriSign Class 3 Secure Server CA and www.verisign.com/CPS Incorp.by Ref.LIABILITY LTD.(c)97 VeriSign.
These Intermediate CA Certificates sign the end-entity certificates
(your SSL certificates). Please note the VeriSign Class 3 Public Primary CA also
signs Intermediate CAs for other products, such as Code Signing and
OFX Certificates.
Figure B

In Figure B, it shows how a browser validates
the chain of trust. In this example, we are using Microsoft Internet
Explorer. The end-entity SSL certificate is at the bottom of the chain
and the Root CA is at the top of the chain. The Intermediate CA certificate
is what allows the SSL Certificate to properly chain up to the root.
What will happen if the VeriSign Intermediate CA
Certificate is not installed?
If the proper Intermediate CA is NOT installed on the server, your
customers will see browser errors as shown in Figure C (Internet Explorer security warning)
and Figure D (Internet Explorer Certificate
path image with a broken chain).
Customers at this point may choose not to proceed and close their
browser.
Figure C

Figure D

How do I install the VeriSign Intermediate CA Certificate?
For instructions to install the VeriSign Intermediate CA Certificate
for your Web server, visit the following site:
https://www.verisign.com/support/ssl-certificates-support/page_dev028341.html
If your Web server is not listed, please contact your vendor for assistance.
NOTE: SSL Certificates with Extended Validation require the installation
of two Intermediate CA certificates – the Primary Extended Validation
Intermediate CA and the Secondary Extended Validation Intermediate CA.
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