Managed PKI for SSL Support - CSR Generation for Citrix Gateway - VeriSign UK Ltd.
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Managed PKI for SSL Support

CSR Generation for Citrix Gateway

To generate a CSR, you need to create a key pair for your server. These two items comprise a digital certificate key pair and cannot be separated. If you lose your public/private key file or your password and generate a new one, your SSL Certificate will no longer match. You will have to request a new SSL Certificate from your Managed PKI for SSL Administrator.

VeriSign recommends that you contact the Citrix Gateway vendor for additional information. 

Step 1: Create a Key Pair

When you generate a certificate renewal request, you can accept the default details for the distinguishing name or override them. This enables you to generate a number of requests by specifying a common name for each server without having to re-enter the details.

When you run ctxcertreq, you are prompted for the following information:

  • The distinguishing name of the subject requesting the certificate (the Secure Gateway server). Be sure to use the exact distinguishing name. The distinguishing name is not validated by ctxcertreq. If the information is incorrect, the certificate will not work and you must request a new certificate at additional cost.
  • A database password to be used to encrypt the private key.
  • A number of random keystrokes used to generate the key pair.

Step 2: Generate a Certificate Signing Request

Log on as the root user at the Secure Gateway server.

  1. At the command prompt, enter:  
    ctxcertreq identifier [ -filename filename ] [ -clone clone-identifier ]
    • ‘Identifier’ is a unique label for the certificate request used by the Secure Gateway certificate tools and is not included in the certificate request file sent to the CA.
    • ‘Filename’ specifies the name of the certificate request file created. The default filename is identifier.req in the current directory.
    • ‘Clone’ renews a certificate that is due to expire, where clone-identifier is the identifier of the existing server certificate. The distinguishing name information in the existing certificate may be copied to the certificate request file. This option can be used to request a group of similar certificates, as well as to renew a certificate.
  2. At the prompt, type the distinguishing name parameters. If generating a certificate renewal request, press Enter to accept the default distinguishing name.
  3. At the prompt, type the database password used to encrypt the private key.
  4. Confirm the database password.
  5. At the prompt, start typing until ctxcertreq tells you to stop. It does not matter what you type: letters, numbers, symbols, punctuation marks or control characters.
  6. Go to your MPKI for SSL enrolment pages. (Your administrator will provide you with this URL.)

Terms Defined

Common Name

The Common Name is the Host + Domain Name. It looks like "www.company.co.uk" or "company.co.uk".

VeriSign certificates can only be used on Web servers using the Common Name specified during enrolment. For example, a certificate for the domain "domain.co.uk" will receive a warning if accessing a site named "www.domain.co.uk" or "secure.domain.co.uk", because "www.domain.co.uk" and "secure.domain.co.uk" are different from "domain.co.uk".

Organisation Information

  • If your company or department has an &, @, or any other symbol using the shift key in its name, you must spell out the symbol or omit it to enrol.
  • The “Org Unit” field is the name of the department or organisation unit making the request.
  • The Locality field is the city or town name, for example: Guildford.
  • Do not abbreviate the county name, for example: Surrey.
  • Use the two-letter code without punctuation for country, for example: GB.

Contact Information

Your Managed PKI for SSL Administrator will be responsible for issuing the certificate to you after your enrolment has been completed. Please contact them for assistance.


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5/15/08 10:00 PM