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SSL Certificates Support

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Enrolment

Step by Step Overview

To enrol for any of VeriSign’s SSL Certificate services, you will need the following information:

1. The length of time for the certificate
2. The number of servers hosting a single domain (up to 5 servers)
3. The server platform
4. The organisation, organisational unit, town, county and country
5. Payment information and a contact for invoicing
6. The common name. This is the host + domain name such as “www.company.co.uk” or “company.co.uk”
7. An email address where VeriSign can reach you to validate the information.
8. A CSR generated from the server you need to secure.

To start the enrolment for an SSL Certificate, go to the VeriSign Product pages.

Once VeriSign has validated the information provided, you will receive an email with installation instructions and a text file.

Authentication and Verification

Upon completion of the enrolment process, Verisign will then proceed with the authentication process.  This requires that VeriSign can establish that your organisation is legitimate, and is registered with the proper government authorities. Verification is the process of confirming that:

• The Organisation is still in business
• The Organisation owns/has rights to use the domain name listed in the common name field of the Certificate Signing Request (CSR)
• The Corporate Contact works for the organisation listed in the distinguished name
• The Corporate Contact is aware of the certificate request
• The Technical Contact listed is authorised to receive the Digital ID

Correct Formatting

Do not use any shift characters in any of the enrolment fields. If your company has an & or @ symbol in its name, you must spell out the symbol or omit it in the enrolment field. An error 105 in CSR generation is usually caused by a Control character such as @, #, $, or % in one of the enrolment fields.

The locality is the city or town. County names must be spelled out without abbreviations, “Surrey,” for example. Countries must be specified by the two-letter country code without punctuation: GB for the United Kingdom, CA for Canada.

Common Name

The Common Name is the Host + Domain Name. It looks like "www.company.co.uk" or "company.co.uk ".

VeriSign Server IDs can only be used on Web servers using the Common Name specified during enrolment. For example, a Server ID for the domain "domain.co.uk " will receive a warning if accessing a site named "www.domain.co.uk " or "secure.domain.co.uk ", because "www.domain.co.uk " and "secure.domain.co.uk " are different from "domain.co.uk ".