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Press Release |
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VeriSign and RatePoint Introduce Offering to Help Build Trust Online
Solution Helps Online Businesses Facing Security Threats, Abandoned
Transactions, and Growing Influence of Social Networks
LAS VEGAS, NV--(September 16, 2008) - Shop.org Conference,
Booth #212 -- Facing online security threats, abandoned transactions
and the emerging influence of social networks, businesses looking to
boost confidence and trust among consumers now have a new solution that
helps them protect users while offering a way to monitor and improve
their reputations.
Available today, the bundled solution combines Secure
Sockets Layer (SSL) Certificates from VeriSign, Inc. (NASDAQ: VRSN),
the trusted provider of Internet infrastructure services for the networked
world, with customer feedback capabilities from RatePoint, Inc., a market
leader for online reputation management and customer feedback platforms
for businesses.
The combination of these two value-added solutions
helps build trust for online businesses. The VeriSign Secured® Seal,
the most trusted mark on the Internet, and EV SSL Certificates provide
highly visible cues that the business is who it says it is. VeriSign
secures more than 1 million Web servers worldwide with SSL encryption
and rigorous authentication, while RatePoint allows customers to rate
their overall satisfaction with an online business and its offerings.
As a result, online businesses not only can secure their sites, they
can also leverage the combination of VeriSign SSL and RatePoint reputation
management to help reduce abandoned transaction rates and boost consumer
confidence.
"As an online retailer, security and customer
satisfaction are two key drivers to attract customers and grow our relationships
with them; it's all about trust," said Chris Letendre, president
of BuyMMOAccounts.com,
a leading retailer of World of Warcraft® accounts. "With VeriSign
EV SSL Certificates and RatePoint, I can easily demonstrate my customer
focus."
"For many enterprises, the influence of Internet
social media has resulted in a crisis of confidence in their ability
to manage opinions about their brand and business," said Toby Bell,
Gartner research vice president. "Coupled with the constant increase
of online fraud and phishing scams, organizations have a great deal
to lose if they do not become more adept at enterprise Internet reputation
management. For these reasons, reputation management and security are
becoming an online business imperative."
The RatePoint solution allows online merchants to
collect customer reviews, promote the reviews on their site and resolve
complaints before they impact the online reputation of the business.
These features tie into the rapidly emerging trend for consumers to
look to other Internet users for unbiased insights into which business,
product or service is worthwhile and trustworthy.
"Consumer-generated Web content is proliferating,
making online reviews a common first stop for consumers considering
a purchase," said Michael Lin, vice president of SSL product management
at VeriSign. "By offering RatePoint's acclaimed reputation management
platform alongside VeriSign SSL Certificates, we're able to bridge the
gap between consumers and the businesses that serve them. With this
platform, we're providing a fair, balanced and straightforward way for
online businesses to connect with customers, to resolve potential disputes
and to share reviews."
"Online consumers buy only from those businesses
they trust, which makes VeriSign SSL the ideal launch pad for delivering
RatePoint's reputation management and customer feedback platform to
online retailers and other businesses," said Neal Creighton, CEO
and co-founder of RatePoint. "This integrated solution combines
the globally trusted VeriSign brand and its proven SSL protection with
RatePoint's patent-pending platform. Together, they create what is perhaps
the most innovative way for businesses to capture consumer trust --
and in the process, they can do what's necessary to bullet-proof their
reputations."
Contacts
Media relations: Victoria Henry, vhenry@verisign.com,
+44 (0)20 8600 0723
About RatePoint, Inc.
Founded in 2006, RatePoint, Inc. offers a powerful, quality-assurance
certification and customer feedback platform for today's growing businesses.
Leveraging the latest in Web 2.0 trends, Web content authentication
and consumer ratings systems, RatePoint, Inc. is revolutionizing the
way businesses and consumers define, identify and monitor quality. RatePoint,
Inc. was founded by the founders of GeoTrust and is a venture backed
by Prism VentureWorks and .406 Ventures. For more information about
RatePoint, Inc., call 888-777-1636 or visit www.ratepoint.com.
About VeriSign
VeriSign, Inc. (NASDAQ: VRSN)
is the trusted provider of Internet infrastructure services for the
networked world. Billions of times each day, VeriSign helps companies
and consumers all over the world engage in communications and commerce
with confidence. Additional news and information about the company is
available at www.verisign.com.
Statements in this announcement other than historical
data and information constitute forward-looking statements within the
meaning of Section 27A of the Securities Act of 1933 and Section 21E
of the Securities Exchange Act of 1934. These statements involve risks
and uncertainties that could cause VeriSign's actual results to differ
materially from those stated or implied by such forward-looking statements.
The potential risks and uncertainties include, among others, the uncertainty
of future revenue and profitability and potential fluctuations in quarterly
operating results due to such factors as the inability of VeriSign to
successfully develop and market new products and services and customer
acceptance of any new products or services, including VeriSign SSL certificates;
the possibility that VeriSign's announced new services may not result
in additional customers, profits or revenues; and increased competition
and pricing pressures. More information about potential factors that
could affect the company's business and financial results is included
in VeriSign's filings with the Securities and Exchange Commission, including
in the company's Annual Report on Form 10-K for the year ended December
31, 2007 and quarterly reports on Form 10-Q. VeriSign undertakes no
obligation to update any of the forward-looking statements after the
date of this press release.
©2008 VeriSign, Inc. All rights reserved. VeriSign,
VeriSign Secured, the VeriSign logo, the Checkmark Circle logo, and
other trademarks, service marks, and designs are registered or unregistered
trademarks of VeriSign, Inc., and its subsidiaries in the United States
and in foreign countries. All other trademarks are property of their
respective owners.
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